Q. Why can’t I book an event on your site?
A. Muddy Race is a comparison site which lists over 250 events, to book click on the link ‘visit site’ which takes you through to the events website where you can book.
Q. I haven’t received my order yet?
A. Please allow for up to 6 working days for all items purchased. Items are often made to order which requires a little more time. Some orders may come in 2 parts, as medal holders and t shirts come from different suppliers. If after 6 working days you haven’t received it please check with the local post office, neighbours and then email us at firstname.lastname@example.org with your order number.
Q. A discount code isn’t working
A. Please email us at email@example.com as soon as possible with the event details and code you’re using.
Q. My parcel still hasn’t turned up
A. After 10 days from the order, if you haven’t received the item we will resend your order.